What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

What is ILL?

Interlibrary Loan (ILL) provides access to books, journal articles, and other documents not available at the Foley Center Library. When you place an Interlibrary Loan request we process and send your request to other libraries in the world that own the item. If they are willing, they send us the item to be checked out in the case of a book, or delivered electronically in the case of an article.

What can I borrow through Interlibrary Loan?

Items not owned by Foley Center Library or Chastek Law Library can be requested through Interlibrary Loan. Materials held on Course Reserve or that are part of any of the Libraries' specialized collections must be used within the constraints of their location.

We are willing to try and borrow any item you need, but keep in mind that some materials can be difficult to obtain, including but not limited to:

• Video and audio recordings
• Theses and Dissertations
• Materials held in reference collections (e.g. dictionaries, encyclopedias etc.)
• Books published in the last year
• Conference papers that have not been published
• Materials located in rare book libraries (original manuscripts, letters, photos etc.)
• Technical Standards

What should I put for the "Not Wanted After" date?

The ILLiad system takes this date literally and cancels requests after the date passes. So pick a date that gives us time to fill the request. However, if your paper is due next week and you don't want the article if it can't be here in time you can put the date your assignment is due.

What if we own the book but it is checked out?

We do not request books owned by the Foley Center Library or the Chastek Library. When an item is checked out you can place a hold or a recall on it; for assistance with this call the circulation desk at (509) 323-5803. Gonzaga students are permitted to check out materials at Chastek Law library.

What if we own the book but it is lost?

Lost books can be borrowed through ILL , however, they must have a status of lost in the catalog. When you submit your request please make a note that the item is lost.

If you cannot locate a book that does not have a status of lost, you can ask at the circulation desk for them to search for the book. If it cannot be found, you can then submit an ILL for the book.

How many Interlibrary Loan requests can I make at a time?

You are limited to ten active requests at any one time and requests are processed on a first come first serve basis. An article request is considered active until received, and a book request is considered active until you return the book to the library, where it must be checked in and updated. Occasionally, exceptions to this policy can be made by contacting the ILL office at (509) 323-6534 during business hours.

How do I request articles or books through Interlibrary Loan?

To request an item through Interlibrary Loan you must first register on our First time Users Page. You will then be logged into ILLiad where you can enter your request information in the appropriate web form.

Once you are registered, many databases have "send request by ILLiad" links which will pull the information from the database into the ILLiad request form for you to submit.

Can you tell me the status of my requests?

The current status of any ILLiad request can be viewed by logging into your ILLiad account or calling the ILL department at 509-323-6534.

How much does ILL cost?

At this time we offer ILL free* to current Gonzaga students, faculty and staff. However, please be aware that Foley Center pays up to $15 for each Interlibrary Loan book or article in addition to copyright charges.  Even if a book is loaned to us free of charge, the costs for postage and staff add up.  Please help us out by using good judgment when requesting books and articles and request only what you can really use so that we can continue to offer this service at no charge to our users.

*Note: Occasionally a request will cost more than $15, in this case we will contact you and see if you are willing to pay the difference in order to receive the item.

How long can I keep an Interlibrary Loan item?

• - Articles from magazines and journals are scanned or photocopied and are yours to download or keep.
• - Books have a due date that is established by the lending library, in most cases one renewal is allowed.
• - ILL materials may be returned at the Circulation Desk or through the book drop at the Foley Center Library.

If I lose or return an item late how much does it cost?

• Overdue fines are charged at the rate of $1.00 per day, per item, with a maximum overdue fine of $25.00 when the item is returned.
• Charges for lost or damaged materials generally include the replacement cost billed by the lending library plus a processing fee.

Can you RUSH an item for me?

We do not rush Interlibrary Loan requests. Requests are usually processed and sent to potential lenders within one business day. Once the request is sent to other lenders we have little control over how fast (or if) it arrives. If you have questions on the status of your request you can check it in the ILLiad system or call the ILL office at (509) 323-6534.

Can I request a renewal of the due date?

Renewals can be requested through the ILLiad system or by calling the Interlibrary Loan office at (509) 323-6534. It is best if you request renewals before the due date. Renewals are decided by the lending library and you will be notified when they respond with a new due date.

Why do I need a username and password to use ILLiad?

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

What if I forget my password?

In the event that you forget your password, click the "Forgot Password?" link on the ILLiad website, enter username and click the "Reset Password" button. An email will be sent to you with instructions to change your password. Or you can contact the Interlibrary Loan Office at 509-323-6534. We can then reset your password allowing you access to ILLiad.

What if the book I want is owned by Gonzaga but I am a Distance Education student?

You can place requests on items available at Foley Center Library directly through the catalog by placing a hold on the item. To place a hold locate the record for the item you want in the library catalog, click "Place Hold " and enter your student ID number and last name. Items will be mailed to you if you live more than thirty-five miles from campus. You can also place the request through ILLiad, when we receive this request it will be cancelled in ILLiad and re-requested through the catalog. Either way you will receive the item.

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.

Who do I contact if I have problems with or questions about ILLiad?

You can email us anytime at ill@gonzaga.edu

Anji Mertens
Interlibrary Loan Coordinator
Voice: 509-313-6534 
E-mail: mertens@gonzaga.edu

 

Theresa Kappus
Interlibrary Loan & Distance Education Librarian
Voice: 509-313-3820   
 E-mail: kappus@gonzaga.edu